Help center

Local docs that grow with the product

This help center lives inside the product for now so flows, support language, and implementation can stay aligned as the app changes.

27 docsPaymentsSubscriptionsDelivery

Category

Products

4 articles

Category

Payments

4 articles

Category

Subscriptions

1 article

Category

Referrals

1 article

Category

Delivery

1 article

Category

Operations

2 articles

Category

Growth

8 articles

Category

Docs

1 article

Category

Integrations

2 articles

Category

Settings

1 article

Category

Storefront

1 article

Category

Analytics

1 article

Product setup

How product setup is split now

Explain the compact storefront item, the richer checkout page, and where each part is configured.

ProductsCreators and internal supportUpdated 2026-04-14

Bookings

Meeting links for booking products

How Google Meet and Custom Link behave, plus when buyers and sellers get booking emails.

ProductsCreators and internal supportUpdated 2026-04-13

Seller-owned checkout

Who owns the payment and delivery flow

Explain the split between seller-owned product sales and the platform subscription.

PaymentsCreators and internal supportUpdated 2026-04-10

Payment setup

How to get seller checkout live fast

The short setup order for Stripe, PayPal, live provider selection, and final testing.

PaymentsCreators and internal supportUpdated 2026-04-10

PayPal connect

One-click PayPal connect for sellers

How to keep PayPal onboarding to one click, with a low-friction fallback only when needed.

PaymentsCreators and internal supportUpdated 2026-04-10

PayPal fallback

How to find and save PayPal merchant ID manually

Fallback steps to locate merchant ID in PayPal and save it only when one-click connect cannot return it.

PaymentsCreators and internal supportUpdated 2026-04-10

Recurring products

How buyer subscriptions work

Describe recurring memberships and which payment provider owns the subscription lifecycle.

SubscriptionsCreators and internal supportUpdated 2026-04-10

Platform referral

How the platform referral program works

Explain the platform-level 20% partner program for bringing in paying platform subscribers.

ReferralsInternal team and platform operatorsUpdated 2026-04-10

Access and downloads

How delivery links and file security work

Summarize private storage, signed URLs, and the seller responsibility boundary for delivered assets.

DeliveryCreators and internal supportUpdated 2026-04-10

Background work

How jobs can run inline or on a separate worker

Describe the lightweight queue mode split and the env vars needed for a separate worker deployment.

OperationsInternal teamUpdated 2026-04-10

Email broadcasts

Sending one-time email broadcasts

How to compose, save drafts, and send one-time email campaigns to your contacts, customers, or leads.

GrowthCreatorsUpdated 2026-04-15

Email automations

Setting up triggered email automations

How to create email sequences that fire automatically when subscribers perform specific actions.

GrowthCreatorsUpdated 2026-04-15

Affiliate links

Creating and managing affiliate partner links

How to set up trackable partner links for affiliates referencing your store or specific products.

GrowthCreatorsUpdated 2026-04-15

Discount codes

Creating and managing discount codes

How to configure percentage and fixed-amount discount codes and control where they apply.

GrowthCreatorsUpdated 2026-04-15

Help center

How the local help center should evolve

Describe the local-first help strategy and how to split it into a separate Vercel app later.

DocsInternal teamUpdated 2026-04-10

Rollback safety

How to roll back safely without breaking core flows

Step-by-step rollback levels for new feature foundations, with validation checks after each level.

OperationsInternal teamUpdated 2026-04-13

Live embeds

Managing YouTube Live embeds

How to configure one-time paid and membership-only YouTube live sessions with reliable fallback behavior.

GrowthCreators and internal supportUpdated 2026-04-13

Order bumps

How order bumps work

Configure an additional product that gets included automatically when a buyer purchases the primary product.

GrowthCreators and internal supportUpdated 2026-04-19

Upsells

How post-purchase upsells work

Attach a follow-up offer to any product. Buyers see the offer after completing their purchase.

GrowthCreators and internal supportUpdated 2026-04-19

Zapier

How to connect Zapier

Send order data to any app via a Zapier webhook. Fires automatically on every completed purchase.

IntegrationsCreatorsUpdated 2026-04-19

Mailchimp

How to connect Mailchimp

Automatically subscribe buyers to a Mailchimp audience on every completed purchase.

IntegrationsCreatorsUpdated 2026-04-19

Notifications

How to manage notification preferences

Control which email and push events notify you. Preferences are saved per store.

SettingsCreatorsUpdated 2026-04-19

Design

How to customize your storefront

Set accent color, theme, font, and background. Use presets to match your brand fast.

StorefrontCreatorsUpdated 2026-04-19

Analytics

How to read your analytics dashboard

Understand revenue, orders, visitors, and conversion metrics shown in the analytics workspace.

AnalyticsCreatorsUpdated 2026-04-19

Courses

How to set up a course product

Create a course with modules and lessons, configure drip unlock, and manage student access.

ProductsCreatorsUpdated 2026-04-19

Community

How to set up a community product

Create a gated community space, configure access type, and connect it to a product.

ProductsCreatorsUpdated 2026-04-19

Custom domains

Custom domain support — current state

What is planned for custom domains and how to prepare your domain before the feature is ready.

GrowthCreatorsUpdated 2026-04-19